To ensure accurate tracking of your equipment while it is in our facility, you will need an Return Material Authorizaion (RMA). RMA numbers are required prior to the return of any item for repair or calibration. Please contact your local LumaSense Technologies office or email us at
for an RMA number and proper return instructions.
When requesting an RMA by email please provide the following information:
The RMA number should be clearly marked out the outside of the package for easy identification.
Important: LumaSense Technologies can not be held accountable for items returned prior to receiving an RMA number.