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Customer Support
LumaServ™ Delivering Business Results through world-class Customer Support
Our goal is to ensure that your LumaSense equipment is performing as expected to meet your business goals. Customer care is our top priority. When you are unsure, just give us a call. We are always glad to help.
Product Registration
Register your product to get informed of the latest updates and tech bulletins on your LumaSense products.
Warranty Information
LumaSense warranties its products against manufacturing defects as part of our commitment to ensuring high quality.
Terms & Conditions
LumaSense’s standard sales terms and conditions are available for easy reference
Software Upgrades
Learn more about keeping your software current and upgrading for new functionality.
Request Return Materials Authorization
Obtain a Returns Materials Authorization (RMA) to send your items to LumaSense for warranty or servicing.
Customer Feedback
Customer care is our top priority! Consider taking our customer satisfaction survey.
Publications & Technical Resources
find more resources in our download center
Market, Application, Product Selector
find products based on market and application
Customer Care Team
America and Australia
Santa Clara, USA, CA
Phone +1 408 727 1600
Phone +1 800 631 0176 (US toll-free)
Fax +1 408 727 1677
Europe, Middle East, Africa, Asia
Frankfurt, Germany
Phone +49 69 97373 0
Fax +49 69 97373 167
Ballerup, Denmark
Phone +45 44 20 01 03
Fax +45 44 2001 01