Our goal is to ensure that your LumaSense equipment is performing as expected to meet your business goals. Customer care is our top priority. When you are unsure, just give us a call. We are always glad to help.
LumaSense warranties its products against manufacturing defects as part of our commitment to ensuring high quality.
Terms & Conditions
LumaSense’s standard sales terms and conditions are available for easy reference
Learn more about keeping your software current and upgrading for new functionality.
Request Return Materials Authorization
Obtain a Returns Materials Authorization (RMA) to send your items to LumaSense for warranty or servicing.
Customer Care Team
America and Australia
Santa Clara, USA, CA
Phone +1 408 727 1600
Phone +1 800 631 0176 (US toll-free)
Fax +1 408 727 1677
Europe, Middle East, Africa, Asia
Phone +49 69 97373 0
Fax +49 69 97373 167
Phone +45 44 20 01 03
Fax +45 44 2001 01