Technical Support

LumaSense's Global Service & Application Engineers are ready to help.

Need to find the right solution or product? Not sure if your device needs calibration or repair? Not sure how your software works?

LumaSense technical support resources are ready to help.

Request Application Consulting

LumaSense Technologies hosts a variety of highly educated engineers and scientists with expertise on our products and various industry processes.

If you need help understanding your LumaSense device or determine if it is working properly, our technical support can help.

When you need on-site service, our ServiceSense™ Field Engineers are ready to help.

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Customer Care Team

Santa Clara, USA, CA
Phone +1 408 727 1600
Phone +1 800 631 0176 (US toll-free)
Fax +1 408 727 1677

Frankfurt, Germany
Phone +49 69 97373 0
Fax +49 69 97373 167

Ballerup, Denmark
Phone +45 44 20 01 03
Fax +45 44 2001 01

To find a service for your product or to buy a new one.

Find out all field services options and asset assurance.